Policies & Disclosures

Last updated: April 7th, 2020

This Privacy Policy statement applies to All Inertial Labs domain space services. Welcome to the website (the “Site”) of Inertial Labs, Inc. (together with any of its subsidiaries or corporate affiliates, “Inertial Labs,” “we,” “us,” or “our”)! At Inertial Labs, our goal is to protect the privacy and security of your personal information. Any capitalized terms not defined herein shall have the meaning outlined in the Inertial Labs’ Terms of Service.

To achieve that goal, this Privacy Policy describes the types of information we may collect from you, how this information may be used, disclosed, and safeguarded, and how you can control its use.

This Privacy Policy governs your experience on this Site and any associated webpages, your use of any of our Services, including our mobile application, and your use of the Products, unless otherwise indicated.

In conjunction with this Privacy Policy, you should also review our Terms of Service for a complete understanding of the rules governing our Site, Products, and Services.

Information collection

Information we collect from or about you may vary depending on how you use the Site and the Products and information you may choose to provide to us and other sources.

Information you provide to us:

Inertial Labs collects information from you when you provide it to us and when you use our Services. This includes, but is not limited to, individually identifiable information, such as your full name, username and password, email address, phone number, physical address, credit card information, and other billing information.

Examples of ways in which we may collect such information from you include the following:

Registration and Ordering: Before using certain parts of this Site or ordering Products or Services, you must complete a registration form and create an account. This will require you to provide certain personal and billing information.

Marketing Emails: We may send marketing and promotional emails to your email address. You may unsubscribe at any time from receiving these marketing messages by clicking on the “Unsubscribe” link contained in any marketing email or contacting us (and put “Unsubscribe” or “Opt Out” in the subject line). (Please note that despite unsubscribing from such marketing communications, we may still contact you about your order(s) or any issues relating to any business you conduct with us.)

Customer Support: If you choose to contact us, we collect your name, e-mail address, and any other information you provide to help better serve you. Please note that we may store all chat information and transcripts for some time, as determined by Inertial Labs. Inertial Labs only accesses these transcripts for training and customer service purposes.

Written Reviews: Inertial Labs will require a valid registered e-mail address and a review name when completing any review forms on the Site, if applicable, about specific Inertial Labs Products. Following the moderation process, your review, name, and date may be posted on the Site.

You can choose not to provide us with Personal Information, but then you may not take advantage of certain features of our Site fully, and we may not be able to provide you with certain Products and/or Services.

Information we automatically collect:

We may use cookies, web beacons, pixel tags, or other technologies to automatically collect certain information when you use our Site and Services or interact with our emails on or from our Site or other Sites and our Products. This information may include your IP address, browser type, geolocation data, unique user ID, cell phone model, operating system and carrier, and Internet Service Provider. We also may collect information about your use of our Services, such as the number of times you return or visit the Site, whether you click-through, open, or forward links, emails, and ads, the URLs and webpages you’ve seen, sections of or content on pages of the Site on which you click or in which you are interested, the number of times you visit each webpage, what downloads and/or search queries you have made, how long you spent on particular sections of the Site and the Site generally, other Site usage data, and your usage of the Products. These technologies (including cookies on the Site and Services) allow us to keep track of your order as you shop on our Site, recognize registered users when they visit and provide registered customers with information and advertising that is more relevant to them and ensure a satisfactory customer experience with the Products. If you register with or order from us, we may use cookies or other technology to monitor and maintain information about how you use our Site and what you buy. Suppose you do not register with or order from us. In that case, we may monitor and maintain information about your use of the Site to improve your shopping experience and provide you with more relevant Products, content, and advertising.

Cookies: Certain parts of our Site require cookies. You may adjust your browser settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of our offerings.

Analytics: We use automated devices and applications, such as Google Analytics, to evaluate our Site and Services usage. We use these tools to help us improve the performance of our user’s experience on our Site and Services. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Online Behavioral Advertising: We may partner with an ad network(s) to either display advertising on our Site or to manage our advertising on other sites, mobile applications, and other media. Our ad network partner(s) may use cookies and/or web beacons to collect information about your activities on our Site, Services, and other sites to provide targeted advertising based on your interests. We may provide these advertisers with information, including personal information, about you.

As noted above, we disclose certain information (such as your email address) to Facebook (for more information on Facebook Custom Audience, go here or to opt-out, go to the Facebook ad preferences page) and Google (to opt-out of Google Analytics Audiences and other Google advertising, go here)—so that we can better target ads and content to you and others with similar interests on third parties’ sites or media (“Custom Audiences”). We may also work with other ad networks and marketing platforms that enable other participants and us to target ads to Custom Audiences submitted by us and others. You may also control how Facebook and other third parties display certain ads to you, as explained further in their respective privacy policies, or by using the opt-outs described below.

Users may opt out of many ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you. Still, it does not mean you will no longer receive advertising through our Site, Services, or other websites. You may continue to receive advertisements, for example, based on the website you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.

Do Not Track: Our system may not respond to Do Not Track requests or headers from some or all browsers.

Protecting your information

Inertial Labs has implemented reasonable physical, administrative, and technical security measures designed to protect against the loss, misuse, or alteration of the information you provide.

Unfortunately, the transmission of information via the internet is not completely secure. Although we take measures to protect your data, we cannot guarantee our security measures. We are not responsible for circumventing any privacy settings or security measures.

When using the Site and Services, you should ensure that there is no unauthorized access to your account information by limiting access to your computer (or other devices) and browser by signing off after you have finished accessing your account.

Your California Privacy right

Under the California Consumer Privacy Act or CCPA, California residents have certain rights regarding their data as a supplement to the rights outlined in our Privacy Policy, including:

California residents also have the right not to be discriminated against if they choose to exercise their privacy rights. View Categories of Personal Information under the California Consumer Privacy Act pdf. If you are a California resident, you may request information about our disclosure of personal information to third parties for their direct marketing purposes. You may make one request per calendar year. In your request, please attest that you are a California resident and provide a current California address for your response. Please write to us at the address below to make such a request. Please allow up to thirty (30) days for an answer.

Children’s Privacy Policy

We do not intentionally collect personally identifiable information from children under thirteen (13). If you are under thirteen (13), you should not register, order, purchase or provide information to or from Inertial Labs. If you know that a child under the age of thirteen (13) has submitted Personal Information to us, please file a ticket Support Page, and we will remove that child’s personal information from our files.

Correction to your personal information or disabling your account.

You can (a) access, correct, or update your Personal Information and/or (b) disable your online account to prevent any future purchases through that account. You can make these requests by emailing your request to Inertial Labs via ticket Support Page. Please clearly label the subject line “Corrections / Disabling Account,” and do not email your credit-card number or other sensitive information. In specific circumstances, proof of identity and payment may be required.

If you would like to unsubscribe from receiving marketing or promotional emails from us, please click on the “Unsubscribe” link contained in any promotional email or contacting us  (and put “Unsubscribe” or “Opt Out” in the subject line).

Changes to this privacy policy

Please note that we may revise this Privacy Policy at any time and without prior notice. When we do, we will post the change(s) on the Site and Services. If we make any material change(s), we will provide appropriate notice to you. We recommend that you periodically review this Privacy Policy for any updates and/or changes. Your continued use of the Site after we make changes is deemed to be acceptance of those changes.

To other sites

We may link to or offer some of our Services in connection with third-party sites or applications, which may have different privacy practices. We are not responsible for the practices of such sites or applications, and we encourage you to read and fully understand their privacy policies.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please contacting us any feedback about privacy or any other issue write to us at:

Inertial Labs, Inc.
39959 Catoctin Ridge St, Paeonian Springs, VA 20129 

Inertial Labs is keenly aware of the many environmental and corporate social responsibility issues facing the electronics industry today. We are aware of the Dodd Frank Wall Street Reform and Consumer Protection Act, Section 1502 regarding Conflict Minerals and are committed to providing information to our customers to comply with their reporting requirements. We fully understand the importance of this issue and are committed to supply chain initiatives that will help to create a conflict-free supply chain.

Because Inertial Labs does not source minerals directly from smelters or refiners and has a multitiered and geographically dispersed supply chain, engagement with the suppliers is a fundamental element of the efforts to comply with the legislation. We expect our suppliers to only source minerals from responsible sources and provide us with proper verification of the country of origin and source of the materials used in the parts/components they supply to us. We require our suppliers to use commercially reasonable efforts to

1. Identify whether parts/components they supply contain Tantalum, Tin, Tungsten or Gold (3TG).
2. Conduct a reasonable country of origin inquiry regarding the origin of such minerals in parts/components to determine whether such minerals originated in “Covered Countries” as defined in Dodd Frank Wall Street Reform and Consumer Protection Act.
3. Conduct due diligence on the chain of custody of the source of any minerals originating in covered countries to identify the smelter of such minerals.
4. Provide reasonable documentation of suppliers and their lower-tier suppliers’ due diligence efforts using the standard reporting process (e.g. the Conflict Minerals Reporting Template).
5. Flow down the above requirements to its lower-tier suppliers.

When non-compliance is detected, Inertial Labs will attempt to work with the supplier concerned to correct the situation. If a supplier remains non-compliant, we will evaluate our options, including but not limited to reassessment of the supplier relationship.

As a supplier, Inertial Labs is committed to providing appropriate information and assisting our customers’ efforts to meet their legal obligations under this legislation. For any additional inquiries regarding this topic, please reach out to info@inertiallabs.com.

Document number: QMS-QCD-P
Issue date: 09/30/2024
Version: 00
Document owner: Quality Assurance
Document approved: VP – Quality

1 Purpose

The purpose of this document is to specify the quality codes for suppliers & outsourcing service providers who provide products or services specified in Purchase orders and other Contractual requirements from Inertial Labs. It defines the requirements for efficient control of quality through the phases of manufacturing, assembly, inspection and test.

2 Scope

Quality codes specified in this document will be included in the Purchase orders and other Contractual requirements on a case-by-case basis.

3 Definitions

Special Process: Process whose results cannot be detected at full extent by inspecting or measuring its outcome such as heat treating, plating, chemical conversion.

4 Quality Codes

4.1 CL3-00

Supplier shall adhere to and ensure that PCBAs supplied are compliant with IPC-J-STD-001 Class 3 standard. IPC-A-610 may be used as a companion document to IPC-J-STD-001 for visual reference of IPC-J-STD-001 requirements.

Suppliers are authorized to use the most recent previous revision of IPC-J-STD-001, including approved amendments, for up to 24 months from the latest revision release date.

Supplier shall adhere to and ensure that PCBs supplied are compliant with IPC-A-600 Class 3.

4.2 CFT-00

Supplier shall have a documented process for avoidance, detection, mitigation, and disposition of fraudulent/counterfeit electronics parts.

The counterfeit electronic part detection and avoidance system shall include risk-based policies and procedures that address, at a minimum, the following areas:

1. The training of personnel.
2. The inspection and testing of electronic parts, including criteria for acceptance and rejection. Tests and inspections shall be performed in accordance with accepted industry-recognized techniques. Selection of tests and inspections shall be based on minimizing risk. Determination of risk shall be based on
   • Probability of receiving a counterfeit electronic part
   • Probability that the inspection or test selected will detect a counterfeit electronic part
   • Potential negative consequences of a counterfeit electronic part being installed
3. Risk-based processes that enable tracking of electronic parts from the original manufacturer.
4. Reporting to Inertial Labs when the supplier becomes aware of, or has reason to suspect that, any electronic part or end item, component, part, or assembly containing electronic parts purchased by the supplier for delivery to Inertial Labs contains counterfeit electronic parts or suspect counterfeit electronic parts. Counterfeit electronic parts and suspect counterfeit electronic parts shall not be returned to the supplier or otherwise returned to the supply chain until such time that the parts are determined to be authentic.
5. Methodologies to identify suspect counterfeit parts and to rapidly determine if a suspect counterfeit part is, in fact, counterfeit.
6. Design, operation, and maintenance of systems to detect and avoid counterfeit electronic parts and suspect counterfeit electronic parts.
7. Flow down of counterfeit detection and avoidance requirements stated in this Q code, to sub-tier suppliers at all levels in the supply chain that are responsible for buying or selling electronic parts or assemblies containing electronic parts.
8. Process for keeping continually informed of current counterfeiting information and trends, including detection and avoidance techniques contained in appropriate industry standards, and using such information and techniques for continuously upgrading internal processes.
9. Access to Government-Industry Data Exchange Program (GIDEP) or other credible sources of counterfeiting information to avoid the purchase or use of counterfeit electronic parts.
10. Control of obsolete electronic parts in order to maximize the availability and use of authentic, originally designed, and qualified electronic parts throughout the product’s life cycle.

4.3 CML-00

Supplier shall use commercially reasonable efforts to:

1. Identify whether parts/components that are supplied contain (3TG) Tantalum, Tin, Tungsten or Gold.
2. Conduct a reasonable country of origin inquiry regarding the origin of such minerals in such parts/components to determine whether such minerals originated in covered countries, as defined in section 1502 of the Dodd-Frank Wall Street reform and Consumer protection Act.
3. Conduct due diligence on the chain of custody of the source of any minerals originating in covered countries to identify the smelter of said minerals.
4. Assist Inertial Labs in conducting reasonable due diligence concerning the smelters of such minerals.
5. Provide Inertial Labs with reasonable documentation of supplier’s and its sub-tier suppliers’ due diligence efforts, using the Conflict Minerals Reporting Template (CMRT).

Supplier shall include the requirements stated in this Q code, in agreements between supplier and its sub-tier suppliers.

4.4 FAI-00

Supplier shall perform First Article Inspection (FAI) according to the requirements of AS9102.

Supplier shall perform FAI in the following cases:

• A change in the design characteristics affecting fit, form, or function of the part.
• A change in manufacturing source(s), process(es), inspection method(s), location of
  manufacture, tooling, or materials that can potentially affect fit, form, or function.
• A change in numerical control program or translation to another media that can potentially affect fit, form, or function.
• A natural or man-made event, which may adversely affect the manufacturing process.
• Implementation of corrective action required to complete a previous FAI.
• A lapse in production for two years shall require an update for any characteristics that may be impacted by the inactivity. This lapse is from the completion of last production operation to the actual restart of production.

A copy of First Article Inspection Report (FAIR) for each First Article Inspection (FAI) shall be provided to Inertial Labs before the shipment of the unit.

4.5 NDP-00

Suppliers, including their sub-tier suppliers, performing a special process, per the requirements, shall be Nadcap accredited.

Nadcap accreditation shall apply to the following:

• Plating and Chemical Finishing Processes such as (but not limited to) Conversion Coating, Passivation, Oxide Coating, Anodic Coating, Vapor Deposited Coating, and Plating.
• Paint Application Processes

4.6 QMS-00

Supplier`s Quality Management System shall be certified to AS9100, AS9120 or ISO 9001 by a certifying body that is accredited by International Aerospace Quality Group (IAQG) or International Accreditation Forum (IAF) member, signatory or accreditation body.

4.7 RCH-00

Based on Article 33 of European Regulation (EC) n. 1907/2006 (REACH), any supplier of an article(s) containing a substance in the candidate list of substance of very high concern (SVHC), meeting the criteria in Article 57 and identified in accordance with Article 59(1) in a concentration above 0,1 % weight by weight (w/w), shall provide Inertial Labs with sufficient information, to allow safe use of the article including, as a minimum, the name of that substance and its/their concentration in that article(s).

Supplier shall provide, free of charge, within 45 days, relevant information that supplier and/or its sub-tier suppliers are required to communicate down the supply chain (that is, any subsequent purchaser or user) under the REACH Regulation, and in any case, to provide all the information necessary for Inertial Labs and/or the actors down its supply chain, to timely and accurately fulfill their obligations under the REACH Regulation.

4.8 REC-00

This Quality Code supersedes the requirements in section 4.18 of the QMS-BQR-P, Basic Quality Requirements for Suppliers. Supplier shall retain all records of procurement, receiving inspection, manufacturing, assembly, inspection, tests and shipping for at least 7 years from product delivery.

4.9 RHS-00

Based on the Directive 2011/65/EU of the European Parliament and of the council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment and its subsequent amendments, supplier shall ensure that parts/components do not contain the substances no more than the maximum concentration value by weight in homogeneous materials as specified in Annex II.

4.10 SPM-00

Supplier shall meet the requirements specified in DFARS clause 252.225-7009, Restriction on Acquisition of Certain Articles Containing Specialty Metals.

Document number: QMS-BQR-P
Issue date: 09/30/2024
Version: 00
Document owner: Quality Assurance
Document approved: VP – Quality

1 Purpose

The purpose of this document is to specify the quality requirements for suppliers & outsourcing service providers who provide products or services specified in Purchase orders and other Contractual requirements from Inertial Labs. It defines the requirements for efficient control of quality through the different phases of manufacturing, assembly, inspection and test.

2 Scope

The requirements defined in this document are applicable to all suppliers & outsourcing service providers providing products and services to Inertial Labs.

3 Definitions

Key Characteristics: Key characteristic is an attribute or feature whose variation has a significant effect on product fit, form, function, performance, service life or produce-ability that requires specific actions for controlling variation.

Special Process: Process whose results cannot be detected at full extent by inspecting/measuring its outcome such as heat treat, plating, chemical conversion.

4 Requirements

4.1 Application

The requirements specified herein are applicable when this document is imposed on suppliers by Inertial Labs POs and other contractual documents. Inertial Labs retains the unilateral right to withhold acceptance of supplier`s products and services due to failure to comply with the requirements of this document. When stated in this document, PO or contractual document means the official agreement between Inertial Labs and the Supplier to provide products and services to Inertial Labs.

4.2 Order of Precedence

In case of a conflict between requirements in this document and other documents, the order of precedence shall be:

1. Applicable statutory, regulatory or contractual requirements
2. Purchase Order (PO), Statement of Work (SOW)
3. Technical Specs, Drawings
4. Basic Quality Requirements, Q Codes

4.3 Quality Management System

Supplier shall establish and maintain a Quality Management System (QMS) that covers the products and services to be provided to Inertial Labs under Inertial Labs` PO and other contractual requirements.

The QMS shall address the design, development, production, distribution, repair (as applicable) activities and it shall be based on the latest revision of standards such as ISO9001, AS/EN/JISQ 9100.

4.4 Organization Changes

Supplier shall notify Inertial Labs, in writing, at least 90 days in advance of any sale, relocation, or transfer of Supplier’s manufacturing operations.

For ongoing orders, supplier shall notify Inertial Labs, in writing, within 48 hours if there is any change in supplier’s processes or procedures that affects conformity of any ordered item.

4.5 Review of Requirements

Supplier shall review all the requirements including Quality Codes from Inertial Labs. This review shall be conducted prior to Supplier`s commitment to supply a product or a service to Inertial Labs.

The review of requirements shall ensure that requirements are defined, any requirements differing from those expressed are resolved and the supplier has the ability to meet the defined requirements. The applicable statutory and regulatory requirements shall also be considered during review.

In case the supplier is not able to meet any of the requirements, supplier shall request a waiver and get the approval, prior to approving the PO.

The Supplier shall manage risks to the achievement of applicable requirements.

4.6 Procurement

Supplier shall include, as applicable in the PO/contract from Inertial Labs, all applicable requirements including drawing/specification number, drawing/specification revision, approved sources, special processes, inspections, tests, and acceptance criteria in PO/contract with their sub-tier supplier.

Supplier shall ensure that applicable drawings/specifications and other directives are available and used by sub-tier suppliers.

Supplier shall be responsible for the qualification and control of manufacturing processes, whether the activity is performed at its facility or at its sub tiers or subcontractors.

Records shall be retained and shall be furnished upon request as per the requirements stated in section 4.18.

Supplier shall not transfer any part of or the whole contract/purchase order to third party suppliers/sub-tier suppliers without informing Inertial Labs.

4.7 Receiving Inspection

Supplier shall maintain a receiving inspection function to ensure that parts/materials received from its suppliers are inspected to PO/contractual requirements.

Records of receiving inspection done, Certificate of Conformance (CoC) and Test reports received as part of delivery, shall be retained by the Supplier.

Records shall be retained and shall be furnished upon request as per the requirements stated in section 4.18.

4.8 Design and Development

Supplier shall plan and control the design and development of the product or service by its own procedures.

As part of design and development planning, supplier shall determine the design and development stages, criteria for verification and validation of design, review criteria for each design and development stage and the responsibilities and authorities for design and development.

4.9 Manufacturing Process

Supplier shall identify and plan the manufacturing, assembly, inspection and testing processes which directly affect quality and shall ensure that these processes are accomplished under controlled conditions.

Controlled conditions include the following but not limited to:

• Qualification of manufacturing, assembly, inspection and testing processes as per process specifications.
• Qualification and maintenance of tools & equipment used in manufacturing, assembly, inspection and testing processes.
• Qualification of personnel performing manufacturing, assembly, inspection and testing processes.
• Manufacturing planning system that ensures control of raw materials, purchased or manufactured items, assembly, inspection and delivery operations.
• Accomplishment of manufacturing, assembly, inspection and testing processes according to approved data such as Drawings, BOMs, Process flow charts, Manufacturing plans, Travelers, Routers, Work instructions, Process cards and Inspection documents.

4.10 Calibration/Verification

Supplier shall have a documented system that defines the process employed for calibration/verification of measuring, inspection and test equipment including details of equipment type, unique identification, location, frequency, method and acceptance criteria for calibration/verification.

Tooling shall be maintained and controlled such that it remains acceptable for production usage.

Inspection, measuring and test equipment shall be calibrated or verified at specific intervals, or prior to use, against measurement standards traceable to international or national measurements standards.

The Supplier may use external laboratory activities for calibration. Calibration shall be performed by a laboratory certified to ISO-IES-17025 standard by an accredited certifying body.

4.11 Maintenance

Supplier shall control and maintain the facilities, machines, tools, jigs, manufacturing, assembly, inspection and test equipment in accordance with manufacturer instructions, including periodical inspections.

Supplier shall maintain a documented system for maintenance.

4.12 Document and Data Control

Any document and data including digital data, drawings, specifications and work instructions shall be controlled to the extent necessary to ensure that only data and documents of the revision contractually specified are used.

If information received from the customer is marked as sensitive, supplier shall maintain procedures of cyber-security, based on international standards (e.g., ISO 27001).

4.13 Special Process

Supplier may approve and control its own special processing sources, including their in-house special processes. It shall conform to the specifications called out in Inertial Labs drawings, specifications, or purchase orders.

Records of approval of special processes shall be maintained. Personnel operating special processes shall be qualified/certified when specifically required by the governing specification.

Inertial Labs is entitled to request objective evidence of the above and shall have the right to conduct an audit by its representatives.

Supplier shall provide a CoC for every lot shipped to Inertial Labs. The CoC shall contain, title and specification number (including revision) of the special process, date the parts were processed, actual results of tests/inspection, part numbers as shown on the PO and signature and title of an authorized agent of the supplier.

4.14 Control of Nonconformances

Supplier shall maintain a documented procedure for the identification, documentation, segregation and disposition of nonconforming items.

It shall define the responsibility and authority for the review and the process for approving the personnel making these decisions.

4.15 Corrective and Preventive Action

The Supplier shall maintain a documented procedure for corrective and preventive action. Corrective and preventive action process at supplier shall ensure that necessary measures are taken at Supplier’s facility to prevent the recurrence of nonconformities.

The following events are subject to root cause and corrective action (RCCA) by the Supplier.

• Any nonconformity referred to Inertial Labs to obtain disposition instructions.
• Any nonconformity determined or suspected by supplier on items already delivered to Inertial Labs.
• Any nonconformity determined and reported by Inertial Labs back to supplier on its delivered items or on its quality management system.

Supplier shall fill in and return the Corrective Action Report (CAR), received from Inertial Labs, prior to the due dates mentioned in the CAR. The CAR response shall be in English, unless agreed otherwise. Instructions for filling in the CAR will be provided by Inertial Labs.

4.16 Identification and Traceability

Supplier shall establish a lot or serial number identification and traceability system that tracks from the raw material or component to assembly (up to the supplied product level) through manufacturing, assembly, test and inspection operations.

It shall have the ability to trace all products from the same batch of raw material or component, or from the same batch of manufacturing.

Upon request, the Supplier shall be capable to supply Inertial Labs with the required information within 48 hours.

4.17 Inertial Labs Furnished Item

Supplier shall exercise utmost care with Inertial Labs furnished items while they are under the control of Supplier and/or Supplier’s sub-tier suppliers or being used by Supplier and/or Supplier’s sub-tier suppliers.

Supplier (and/or Supplier’s sub-tier suppliers through Supplier) shall notify Inertial Labs within 48 hours, if items provided by Inertial Labs are lost, damaged, or otherwise found to be unsuitable for their intended use in accordance with contract/purchase order.

The notification by the Supplier shall include a non-conforming report stating the name and the part number of the defective item, how the damage happened, and the appropriate corrective action taken to prevent the recurrence.

Inertial Labs furnished items shall neither be scrapped nor returned back to their original supplier without prior approval of Inertial Labs.

4.18 Quality Records

Supplier shall record the manufacturing, assembly, inspection and tests conducted on a Route- card/Traveler (an Electronic tracking system is permitted).

Each unit shall have a separate Route-card/Traveler corresponding to the specific manufacturing inspection and test process. Route-card/Traveler for a batch of assemblies is acceptable.

The serial number of a unit shall not be duplicated or reused.

Supplier shall retain all records of procurement, receiving inspection, manufacturing, assembly, inspection, tests and shipping for at least 3 years from product delivery.

The records shall remain legible, readily identifiable and retrievable and shall be made available to Inertial Labs upon request during the record retention period.

Inertial Labs has the right to request a copy of such records when deemed necessary. Supplier shall locate the records in less than 48 hours, if required.

4.19 Alerts

Supplier shall alert Inertial Labs within 48 hours on any event that may introduce a risk or has an impact on Safety, Quality or Delivery. The following events shall be posted immediately to Inertial Labs:

• Escape – a failure or nonconformance in a product already supplied.
• Development of a significant problem with cost, delivery schedule, quality or technical impacts (even if Supplier hopes to be able to implement a recovery plan).
• Development of a significant problem that may affect Supplier’s ability to complete the work successfully.

The alert shall include the relevant products impacted and the recommended containment action.

4.20 Audits and Surveys

Inertial Labs shall have the right, under proper coordination with supplier, to conduct audits and surveys of supplier’s facility or facilities of supplier`s sub tier suppliers.

Supplier shall permit access during audits to the relevant areas. This access may be given without offending privacy, security regulations or confidentiality of the supplier.

The supplier shall address the findings or gaps, if raised during the audit, by the due date that was agreed upon during the Audit. The supplier shall answer these gaps with root-cause and corrective action.

4.21 Configuration Control

Supplier shall review revisions to engineering drawings, specifications and requirements from Inertial Labs in a systematic manner.

Supplier shall ensure that all affected parties are aware of those revisions to engineering drawings, specifications and requirements.

When documented information is managed electronically, data protection processes shall be implemented, to enable protection from loss, unauthorized changes, unintended alteration, corruption and physical damage.

4.22 Risk Assessment

Supplier shall perform risk analysis, in a methodological way, on the business operations of the organization and manage those risks.

Supplier shall maintain a Disaster Recovery Plan that includes processes and procedures to recover from a disaster that interrupts the business operations of the supplier for a significant period of time. (Examples of disasters: Fire, earthquake, flood, building collapse, accidental data erasure, etc.).

4.23 Obsolescence Management

Inertial Labs wants to protect its products against obsolescence issues and avoid a possible need for redesign or modification of the products due to obsolescence.

Supplier shall provide a written notification of all existing and impending obsolescence issues at least 18 months in advance.

4.24 Electrostatic Discharge (ESD) Control Program

Suppliers providing Electrostatic Discharge Sensitive (ESDS) items shall maintain and implement an ESD control program that complies with ANSI/ESD S20.20 for the protection of ESDS components, devices and assemblies.

4.25 Statistical Process Control (SPC)

Supplier shall perform Statistical Process Control (SPC), for Key characteristics that are marked in the drawing and/or specified in a document attached to the drawing.

Upon request, the Supplier shall be capable to supply Inertial Labs with the required information within 48 hours.

4.26 Repair Process

Supplier shall physically separate production and repair processes. Products under production and repair shall not be processed simultaneously at the same workstation.

Supplier shall supply the repaired product, with a COC and Repair report, that includes all details of the PO, repair description, ATP performed, and parts replaced.

4.27 Packing and Shipping

Supplier shall ensure that items are packed and shipped as specified in the purchase order and other contractual requirements. When none are specified, where practical, supplier shall pack each item separately in such a manner that the item will not be damaged during shipment and storage.

As a minimum, part number, manufacturer identification, quantity and manufacturer lot number or serial number (if applicable), shall be marked on the package and a packing list shall be provided.

Supplier shall legibly and permanently identify each item (if applicable) using the marking requirements prescribed by the specification or drawing.

Packaging for ESDS items shall be in a shielded one (Grey color bag instead of pink) as defined in ANSI/ESD S20.20.

Packaging for Moisture Sensitive Devices (MSD) shall be as defined in J STD-033. Supplier shall provide COC and a waiver (if applicable) for each shipment.

Records shall be retained and shall be furnished upon request as per the requirements stated in section 4.18.

4.28 Q-Codes (QualityCodes)

Inertial Labs will include Quality codes in the Purchase Order, and it specifies relevant quality requirements. The different Q-codes and their definitions are available in the document, QMS-QCD-P.
Supplier shall review the Q-Codes and ensure that they are able to comply with all the Q-Codes specified on every row of the P/O before committing to supply products or services to Inertial Labs.